I have a reason for not having posted for a little while, for a change. I’ve been swimming in the data from my first survey, learning about statistics and stats tools and generally working to get my head around what the survey tells me about the edvisor landscape, how our work is perceived and valued and what activities/knowledge might be connected more to one of the three roles than others.
I’m in the process of putting together a document capturing the many facets of this data – some points stand out more than others – and it is currently around 192 pages. This includes a LOT of bar charts and I’m still pulling everything together to be able to go through and try my hand at analysing things down to a few pithy pages for the thesis.
Meanwhile, I had a slot in the most recent TELedvisors webinar, among some people that I’d like to consider peers also conducting research in this space – Evonne Irwin (Uni of Newcastle), Natalia Veles (James Cook University) and Karin Barac (Griffith Uni). (To be honest though, their presentations all meshed together theory and practice so cleverly that peer feels slightly aspirational)
I think that because I have spent so much time in recent months with this data, and so little time discussing it with anyone, I got a bit caught up and turned my 10 mins into something of a data dump. The information was there but not so much the discussion about why it mattered. Something to consider more next time.
Anyway, for what it’s worth, here’s what I had to say.
The cool thing about not blogging for a little while is that I get to do one of those cool narrative jumps that you get in your better TV shows* where a bunch of stuff happens between now and then but we just focus on the now.
I’m close to putting my ethics application in, I think I’ve got a fairly decent set of survey and interview questions and I have a reasonable idea of what data I want to capture in the first phase of investigation. The plan is still to work with around a dozen local Key Informants (KIs) in universities around Australia, edvisors who will help me sense check the questions and also help source information about numbers of edvisors in their institution, where they are located and how this is arranged (i.e. faculty vs centralised units, do learning technologists work side by side with learning designers etc).
I’m kind of concerned both about the ethics process – mostly because I haven’t been through it before, not because what I think I’m doing is unethical. This comes back to a lifelong wariness of authority I suspect. Recruiting KIs is a bigger worry, I think I do my best work when I don’t have to rely on other people and I don’t think I’m particularly good at asking other people to do things – specially things that will involve a bit of effort. I mean, I do it and I’ve done it but I don’t think I do that bit very well, the getting people excited and bringing them along for the ride bit. I raised the idea of paying the KIs some kind of honorarium when I spoke to Peter (supervisor) the other day but he was against it. (Ethics mostly I think).
One great thing that has happened in the last year has been the way that the TELedvisors network (and I) seem to have become a touch point for people doing research in this area. I should say, for professional staff and PhD students doing research in this area. I think I’ve been contacted personally by maybe 7 or 8 people wanting a chat and/or to use TELedvisors to help recruit participants to various studies. These all centre around Learning Designers, interestingly enough. I guess Academic Developers, coming moreso from the ranks of academics still tend to steer clear of professional staff and nobody really gives a damn about learning technologists, except me. (That’s not true, there’s a fair body of research about technologists out there but it’s a far small slice of the pie).
I’ve also reached out to a few people doing research in this space, and some taking it off in interesting new directions. I don’t feel at all insecure about saying that I feel like many of these people are smarter than I am, so it’s nice to be able to extend myself through the complexities of their ideas. Sarah Thorneycroft, someone I’ve been fortunate to know in the sector for a few years now has started her PhD on learning design, but for organisations. I think what I admire most about practitioner driven research is that it has a tight focus on meaningful outcomes rather than feeling like some kind of loose thought exercise.
One idea that I’ve been wrestling with has been about the difference between Learning Technologists (LTs) and Educational Technologists (ETs). Part of this was sparked by my gut reaction to ALT’s definition of LTs. ALT is the UK based Association for Learning Technology. In the TEL sector, they are a pretty big deal and their annual conference is one of the events of the year, from what I understand. They run CMALT, an accreditation scheme for learning technologists and also have learning technologist of the year awards. The 2017 winner of this award posted a reflection blog saying that she works as and probably sees herself more as an academic developer. In the post she does discuss “proper” learning technologists, people with this as a blog title but neither her or ALT saw not being a learning technologist as a barrier to being the best one of 2017. Which brings us back to ALT’s definition.
We define Learning Technology as the broad range of communication, information and related technologies that can be used to support learning, teaching and assessment. Our community is made up of people who are actively involved in understanding, managing, researching, supporting or enabling learning with the use of Learning Technology.
We believe that you don’t need to be called ‘Learning Technologist’ to be one.
As a professional staff member in a Higher Education institution and someone who has worked as an actual Learning/Education Technologist for a number of years, I struggle with this for a few reasons. The biggest relates to the academic/professional divide. My immediate, visceral reaction is that academic hobbyists are barging into a domain and claiming ownership like some European coloniser here to save the poor, ignorant local natives from themselves. Clearly that is a gross overreaction. It comes from an array of experiences (shared with my peers) of being disrespected and marginalised by (some, not all) academics as a professional staff member. Research is the key word at issue, as in most institutions, professional staff are excluded from this activity.
There is a second divide, lesser spoken of than the first, the pedagogical/technological divide. While I don’t have literature to back this up, I’d suggest that there is a hierarchy of knowledge in HE that goes 1) domain/discipline, 2) pedagogical and at a distant 3) technological. Given the purpose of HE, I don’t necessary disagree with this, although it does depend on what weighting we give research over teaching as a university purpose as to the gap between 1&2 and I also question the need for the size of the gap between 2&3. Both of these factors mean that, as a “proper” learning technologist, I can sometimes be sensitive to a sense of othering not just from academics but even from some edvisors in more pedagogically oriented roles and so this sense that ‘anyone can be a technologist’ probably grates more than it should.
But, I need to recognise that my feelings aren’t the only show in town and none of this has been consciously factored in to the ALT definition. Looking at it from another angle, it is about fostering an inclusive community of inquiry and practice, which is obviously a good thing. If there is one thing my research has made clear over the last 3.5 years, it’s that language in this space is hazy and fluid and just because I believe (for some good reasons) that the term learning technologist should represent a dedicated profession, it doesn’t mean that others have to. Stamping my feet about it is certainly not going to get me anywhere, anyway.
All of which led me back to the perennial question of what does a learning technologist do. Most of the ALT definition actually does capture it, though I think we need to go deeper. Managing, supporting and enabling learning are a big part of my work, with some understanding and some researching. (I consider myself fortunate to now be working somewhere that actively supports professional staff participation in research – oh yeah, one of the things that happened in the 10 months was that I got a new job). Managing, arguably is where the main dividing line between academic and professional and pedagogical and technological can be found. (Probably supporting too but let’s stick to managing for now).
Thinking about managing educational technology led me to the realisation that we should have educational technologists (ET) and learning technologists. Both need to have a strong understanding understanding of both technology and pedagogy – a fact that many people seem to miss. The difference between ET/LTs and IT staff is that our focus is ultimately always on the best application of technology to enhance learning. Without the learning, there is no need for the tech. If it doesn’t enhance the learning, there is no need for the tech. This isn’t to say that IT staff don’t have ideas about how tech can enhance learning but this is not their primary function. (I raise this – and will come back to it in a future post – because one of the biggest misconceptions about LT/ETs is that we are primarily IT staff).
So what’s the difference between a learning technologist and an educational technologist then? Great question, thanks for asking. I would suggest that an LT is principally focused on the connections between learning, teaching and technology. They tend to work more closely with teachers and will more commonly be found in faculty/college based units than in central ones. An ET, on the other hand, does this as well but has a lot more to do with how the education technology works in and serves the needs of the wider institutional education ecosystem. They are more commonly found in central teams and will work more closely with the institutional IT teams to manage and implement systems and platforms.
These central teams are often the business owners of the tech, and In addition to the impact tech has on learning and teaching, they need to be across the practicalities of how it is supported, what happens when it breaks, how it integrates with other institutional systems (e.g. student management), how its use aligns with university policies (e.g. academic integrity), legal requirements (privacy, security, intellectual property), how the implementation works with the available staff resources to actually get the work done (amidst competing priorities) and financial considerations. These are some of the less interesting aspects intellectually of using technology in education but nonetheless, they are essential for facilitating the big picture operation of the institution beyond learning and teaching.
Now, as I’ve mentioned once or forty times before, the semantic landscape when it comes to describing edvisors is more of a jungle than a garden, but in terms of making sense of the different responsibilities of types of technologists, using educational vs learning seems helpful. Whether this might also be applied to learning designers or academic developers is something for further consideration.
It feels good to get that all out of my head.
In terms of what’s next, I have a long list of things that I’m trying to cut back to something manageable and less overwhelming. A big thing overall would seem to be to do more writing, so returning to this blog feels like a positive step in that direction. The advice I read about doing a PhD is not to wait until you’ve collected your data to start writing it – because there are going to be many many drafts before it is ready. Setting up Scrivener to support this seems to be a good next thing to do. I’ve been flipping between whether I want to set up individual Scrivener projects for each chapter or just put everything in the one. A single one feels like it might be unmanageably large but maybe there would be problems if I want to quickly access content/ideas/etc between chapters if I do it the other way. Compartmentalising by chapter feels like it might better support a sense of progress and achievement. I’ll probably do that.
Time to crack on then.
*Apropos of nothing much, one of the best shows I have watched recently, to the point where I felt the need to ration it out, has been a series called Patriot. This low key spy comedy is like nothing I have seen on TV before. It has the sensibilities of a great indie film, deep rich characters, imaginative production, a profound love of language and just superb story telling. It takes it own time and I could never tell where it was going, which makes the comic moments leap out. Stephen Conrad, the writer/director has gone on to make Perpetual Grace Inc. which is equally amazing. These are true auteur shows. (Below is a nice example of the fun they have with language – I’d share a series trailer but there are too many joke spoilers, just watch it)
Well it was more a day where I’d made a previous commitment to sit on an interview panel for an Education Technologist position for a friend, followed shortly afterwards by a farewell party for a friend in the same unit.
I was able to take a couple of hours to glance over some of my earliest blog posts relating to this research, which were helpful in that I could see how much my question has evolved over time but perhaps lacked a little something in terms of direct relevance to the work that I’m doing now. Fortunately, the responses to the interview questions themselves did align more closely, albeit more in terms of gaining some additional background insights.
My assigned question to ask was along the lines of what technology do you see having an impact on higher education in the next 3-5 years? Something calling for a little crystal ball-gazing and my inclination was far more to give extra points to those who were unwilling to commit to specific products or brands. It was more about getting a sense of who is keeping an eye on things than getting the (impossible) right answer. Responses ranged from mobile devices (fairly likely though parts of my institution seem mystifyingly resistant to this) to AI, AR and drones. One candidate tried valiantly to steer this conversation around to rubrics and assessment and points for trying I guess.
The more revealing question was what do you think the role of an education technologist is? This was interesting because these were all people that had applied for a position with a specified set of criteria but the responses were still relatively varied. Clearly advising on and supporting the use of technology was a common theme in the responses but from there we seemed to veer into whichever areas the candidates felt they were strongest in. Fair enough, the point of the interview is to sell yourself. This included research, production of resources and information management skills. When we asked some to expand on their answers, by differentiating the technologist role from an ed designer or ed developer, things got more interesting. Before I started digging down into this field, my take was that a developer was more like a software or web developer than the more commonly used professional developer. One candidate felt that the ed dev would be building apps. Most got that the designer had more to do with course or curriculum design to varying degrees but most also recognised that there is a lot of overlap between all of these roles and the fact that they all had slightly different takes was good for me in that it reinforced what I’ve seen in the literature (and experienced in the day to day) about the fuzziness of most of these definitions.
I guess another interesting aspect of the interviews was in seeing where everyone had come from. We had people that had entered the field from graphic design, web and multimedia design, teaching and librarianship. For me, none of this disqualified anyone though the harsh reality is that in looking for someone able to hit the ground running, it’s hard not to favour someone with experience working with academics. How you get that experience in the first place is the real challenge I guess and I think I can probably expand a little on the pathways/entry point ideas section – though I don’t feel that there has been a lot of discussion of this in the literature that I’ve seen to date.
So while I didn’t write much and I didn’t find a whole lot in my previous note-taking blog posts, I still feel like I came away with a few more ideas.
I’ve booked in two weeks leave from work to get at least a first draft of my thesis proposal together. There’s a loose structure in place and I’m all about just getting the words down at this stage. As a first draft, I’m allowing for it being relatively terrible – which is probably the hardest part because I do like the words that I use to work well together – and the plan is to have something to send off for feedback just before Christmas.
Given that I’m aiming for between 750-1000 words a day mostly, I think I’ll be spending the morning pulling together the various ideas, quotes and references in the morning and doing the writing writing in the afternoon.
Today the focus is on edvisors in the literature, which isn’t as easy as I’d thought given that part of the reason for the thesis is their lack of visibility in the research. Or, more to the point, the fact that a lot of what I’ve been looking at is more closely related to where they/we sit in the institution, our relationships with institutional leadership and academics and the strategies that we do and could use to improve this. What I’m left with is more the descriptive, defining kind of work. Breaking this up into the three core role types of academic developer, education designer and learning technologist should help and there’s still plenty of time to move things around.
Mostly I just need to remember that this is the literature section, so I’m really only to talk about what other people have been talking about. I guess I can talk briefly about what hasn’t been discussed but that seems like a trap in some ways as maybe it has and I just missed it. (Pretty sure this is a universal refrain among PhDers though)
If you do read this post and are aware of a strikingly significant article or book etc about the nature of edvisors (academic developers etc – I wonder how long I’m going to need to add this), please let me know.
I went to a cross institute training thing last week and for some reason we did an icebreaker exercise where we had to introduce the person that we were sitting next to to the room.
I was sitting with a long-time colleague from the central IT unit, who said that he was going to introduce me as a ‘troublemaker’. At first I laughed and suggested that ‘disruptor’ is probably a better term. I won’t deny for a second that I care about what we do and how we do it as a university and I will ask challenging questions and push for change where I think it’s necessary. I certainly don’t buy into the logical fallacy of appeal to authority as a source of all wisdom.
He did say that he appreciated the fact that I was reasonable and put forward logical arguments in my advocacy. He said it was also appreciated that I wasn’t overly demanding and didn’t constantly hassle the IT team. This just made me wonder if this wasn’t why I generally don’t feel like I’m actually achieving much of what I set out to in my dealings with the central teams. Maybe I need to be less reasonable and more persistent.
The fact that I’m considered to be a ‘troublemaker’ rather than an engaged participant in the system suggests to me that our system is flawed, particularly in terms of the relationships between the central units that ‘own’ the systems and people in the college teams that work the most closely with the people that the systems are intended for – well, the teaching side of this at least. This isn’t to say that the central units don’t work with teachers and students but it’s rarely a long term relationship. For all the talk of cooperation and collaboration, the communications and governance structures are very much set up in such a way that the central units dictate the conversation and the policy directions – and I’ve been told directly by them that they don’t exist to serve the needs of the teachers and learners, they exist to serve the university executive.
Fortunately this reinforces a discussion that I had with my supervisor Peter last week, where I mentioned once again that I feel like the work that I’ve been doing and the things that I’ve been reading are all heavily oriented to ideas around how H.E. institutions work and particularly in relation to TEL edvisors / Third Space TEL workers. I feel that this is an important part of the question (what can TEL workers do to better support TEL practices in H.E) but it’s far from all that I want to cover. That said though, the broad vision that I have – what do TEL workers do, how do they sit in the organisation, what do teachers do, what are the overlaps that create opportunities for better collaboration – is probably far too large to do justice to in a thesis. Peter suggested that a solid mapping of how different TEL support units in Australian institutions work could grow to be a significant piece of work in itself. I think this still lets me explore what TEL edvisors/works are and do, so maybe this is enough. I’m sure there’s also a decent discussion to be had about how different universities create opportunities to support TEL practices by the ways that they structure their support teams. All of this seems a little removed from teaching and learning per se to me – considering that it’s a PhD in Education – and almost more tied to organisational/management type ideas. Maybe it’s just broadly sociological or anthropological or something.
Anyway, it’s given me more to think about and should make it easier to dive into the literature once more.
On a side note, I came across an article about some anthropological research into why professors don’t adopt innovative teaching methods – which was kind of the initial premise of my research – and, surprise, it’s at least partially to do with not looking foolish in front of their students. (Which I’ve suspected for some time – my reasoning being that one’s capital in a university is one’s intelligence and looking like you don’t know something appears to be regarded as a cardinal sin. Which is crazy because it’s impossible to know everything – particularly when it’s not your discipline – and admitting this (and trying to rectify it) is clearly an indicator of intelligence. Anyway, it’s well worth a read – I do wish they’d cited the actual research though. (I also recognise that it’s a more nuanced issue than I’ve painted)
Research this week has mainly involved a continuation of working on the concise paper relating to TEL edvisor (though we’re not using this term because, well, we kind of made it up) roles and meanings connected to practices.
After chatting to Peter, a few extra ideas have emerged – not really for the paper as much as things that I just want to file away to think about later.
A big one is that the roles of TEL edvisors (academic developers, learning designers, ed technologists etc etc) are generally named and advertised by senior people in institutions who may or may not have a full understanding of what the position entails or what they actually need from it. The point was also made that the dearth of ‘thought leaders’ (it really is a terrible term) in the higher levels of institutions with a rich understanding of TEL is a big problem and it’s perhaps why we get stuck with the ‘MOOC panic’ and ‘the infectious spread of flipped classrooms’ in the absence of strategic leadership. (Both of these approaches clearly have their place but they do seem to be latched on to as some kind of silver bullet far too often, when a more nuanced appreciation of the full range of TEL options would be preferable)
I’ve also been thinking again that I prefer TELT to TEL because it’s important to recognise that Teaching involves a very different set of practices and meanings than Learning does. Learning is clearly the desired outcome but there must be a Venn diagram somewhere that shows that there are clear parts of the act of teaching that are removed from learning. The thing is though, that our warm and gooey feels are all meant to to revolve around students and learning and so there is an inherent bias in the common language to focus only on this. TEL flows off the tongue a little easier as well, which probably has an effect on a subliminal level. In my day to day though, I work with teachers and I know that this is where my attentions lie. Teaching should be designed to create the right conditions for learning but it is not learning in itself.
One other thing – we’ve been looking at the practices that might be specifically attributed to (and which define?) TEL edvisors and came up with a list of seven (more on this another time) based on unpacking the meaning of duty statements. One practice that I think we haven’t covered but which TEL edvisors do a lot is advocate/innovate (maybe these are different). We are often in a position to try to move an individual teacher or the entire institution forward towards things that haven’t really been tried before. Making this happen requires advocacy. Arguably this could be bundled in with research but research rarely seems to be about actually enacting things, more about noting them. No idea what I want to do with this particular thought at this time but I suspect I’ll be coming back to it.
I’ll write a fuller post on this but I’ve recently helped launch a SIG (special interest group) for TEL edvisors through ASCILITE. I have a lot of different reasons for doing this, chief amongst them is the fact that there are a lot of incredibly smart and talented people working in this sector (education designer/developers, learning technologists, academic developers etc) doing fantastic work but it’s largely in isolation.
Given that I’ve chosen to focus my research on this area, because I believe that we can do a lot of good, I do hope that being a part of this community will make my research better and make it more practically useful. (I get that a PhD is a research apprenticeship but the thought of spending years working on something that is then only read by 3 people and buried deep in a library really scares me, particularly when I don’t know that further post-doc research is the direction I want to take afterwards. It might be, I just don’t know)
Anyway, a lot of the last month has centred around kicking the SIG (I prefer network) into gear. We held our first monthly webinar last week, with a great discussion about minimum standards for online course design (to put it in overly simple terms) and had three contributors – Lynnae Venaruzzo from Western Sydney Uni, Leanne Ngo from Deakin and our own Kate Mitchell (one of the co-founders and organisers of the network) from LaTrobe sharing their work and ideas.
Between this and the usual busyness of the start of a semester, there wasn’t as much other work on my studies – specifically reading – but I am getting back into it and am happy to have passed the hump of the most complex chapter of the Dynamics of Social Practice Theory book.
I haven’t heard anything from my supervisors and don’t have much to report or discuss just yet, though I feel as though I’m close to being able to write up a post about what I’m hoping to explore that will give us something to discuss. I’m still caught in this dilemma of what to talk about when I meet/Skype with them – I don’t want to ask them what I should do because surely this is for me to work out and I’m a grown-arsed adult. But when I tell them what I’m doing, the response is generally just keep going with a reading suggestion or two. (Reading material I am not short of, though I do need to remember that if I’d followed the advice to explore SPT sooner, I might be further along. Then again, maybe I wasn’t ready for it until I was. )
Next of the list of Pat Thomson’s PhD journalling topics:
How stress affects my ability to get things done.
Not well, really. Not well. Between being told the owner of my house is selling up and discovering that I’m kind of too old (or have too much furniture – seriously, almost every share place now is fully furnished) to share a house any more (I like living in a house and in the inner ‘burbs and it’s cheaper) and also having a close friend waiting on health news, I haven’t been feeling the study love. Progress is being made here though – just signed a lease on a flat, it’ll be my first time living alone, which will be interesting – and I’m slowly getting back on with things. The distance of the finish line makes it easy enough to say “tomorrow” – though there’s still the proposal itself to write and have accepted which is far sooner.
Garbage (sugar) stress eating definitely doesn’t help – it just smashes my ability to concentrate, so taking steps in the right direction there has been a positive move.
So yeah, stress and studying, not great allies. (Surprise)
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